OYSTER POOLS & HOT TUBS

Discover the largest Jacuzzi®
Hot Tub & Swim Spa showroom in Wales.

WElcome to oyster pools

A FAMILY BUSINESS WITH OVER 40 YEARS EXPERIENCE

Oyster Pools is one the UK’s longest established swimming pool and hot tub companies, with over 40 years’ experience and in-depth expertise in the design and construction of domestic swimming pools, and installation of Jacuzzi hot tubs throughout Wales and the West of England.

READ OUR LATEST REVIEWS

The purchase process was excellent with the option to visit the showroom after hours to try several different models.The installation team were friendly but the commissioning process left a couple of outstanding issues due to a lack of diligence, however, both of them were solved swiftly by the support team and an outstanding issue has been taken up with the manufacturer.
Thank you Oyster Pools for guiding us through which pool Spa to buy and the excellent installation. Your installation team installed our spa with professionalism and it was completed in less than a day. Once again thank you.
Brilliant Customer Service for every single person we spoke to. No pressure from them at all. Tried out the hot tub we wanted at the site and loved it. Would recommend Oyster Pools to any one!
We popped into the showroom by chance and after a full explanation of all the hot tubs by Gareth, we put a deposit down. There was a wait for delivery and installation which was pointed out to us, but at every point, we've been kept updated and the installation was stress free and comprehensive.We love our new Jacuzzi - we've made it in life!
Received our j245 after a small delay really pleased with the service from everyone involved.The staff in the shop very informative and helpful and brilliant installation so patient with new owners. Highly recommend this shop to anyone looking for a hot tub 1st class fair play.
Great experience from start to finish! So much knowledge as well; Gareth and the team really take their time, explaining their products and how the process works. They really do care about their customers!
Our jacuzzi hot tub arrived after a very long wait due to the current situation and hold ups on site our end, not oyster pools fault.Very happy with service, install and training given on water maintenance.Oyster pools have been very professional in every way, well recommended. 100%. Top guys! And gals!!
I ordered my J475 in January but due to Covid it had numerous delivery dates, finally arriving in September. Delivery was done efficiently and although a few issues were found, they were documented documented and assurances of a quick turnaround in fixing.Love my new tub, and cannot beat their customer service from order to installation.
I really cannot praise Gareth and his team enough.When enquiring about the Vortex AquaGym SwimSpas, Gareth was not only honest, but also modest. We explained that we were on a bit more of a budget, but that was not a problem for Gareth. He helped us in explaining the various features for each model, and explained the things may need, and the things that maybe weren't essential so that we could tune our build to fit our budget.When looking at this style of pool/spa elsewhere, we were met with a hint of snobbery with regards to price. But with Gareth, he explained that we were not the only ones looking for a good deal, and again this helped in refining our choices.The demo evening (wet test) was fantastic. We were met with tremendous hospitality and felt like royalty, as the whole area was after-hours, we had coffees on arrival and were able to get ready in the comfort of the warm changing area (it was a very bleak and wet afternoon) I'm glad that we cancelled our plans for after the demonstration, as it was such a relaxed event that time literally flew by. It was a fantastic experience and really helped to cement our decision on what model of pool we were after. Gareth did not make us feel rushed into a decision, he was respectful and would get back to me as soon as he could if he wasn't available when I tried to contact Oyster PoolsOnce again I would like to thank Gareth and his team for making us feel extremely valued and respected. Gareth doesn't only make you feel like a valued customer, he makes you feel like a close friend. I will wholeheartedly reccomend Gareth and Oyster Pools to anyone who will listen, as the information, care and after-care are second to none.Absolutely fantastic customer service, I will not have bad word said about them.Thank you Gareth and the team, you are all fantastic!
We completed our purchase in June last year. We first had to create the space to put in the hot tub and Oyster Pools were very patient whilst we did that. Also we don’t have the easiest garden to access and Oyster Pools worked well with our landscape gardener to ease it in to position through our neighbours fence. It was a very smooth operation and installation. The rest is history and we have had many hours of enjoyment. As with all things new, learning how to operate the tub, getting the balance of chemicals right took time. I rang Oyster Pools a few times for help and guidance and the service was always very good. I’ve even emptied and refilled it once under their guidance and all has worked well. So far things have worked efficiently and we are very pleased.
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Our most popular hot tubs

Jacuzzi®
J-335
0% APR
£191/MONTH

Opal Spas Hydro Relax
ON OFFER

Vortex Spas Mercury
0% APR £131/MONTH

Jacuzzi®
J-235
0% APR
£171/MONTH

Our most popular POOLS & Swim Spas

Hot Tubs Buyers Guide

Choosing a spa can be quite daunting.  The last thing you want to do is end up with a very expensive garden ornament!  Jacuzzi has put together a really helpful guide to buying a spa.  It has tips on what to look for and debunks some of the industry jargon.

Take advantage of our flexible finance packages

With a full range of finance options available, the dream of owning your own hot tub, swim spa or swimming pool is closer than you think. As we are able to offer a varied range of deposit options and terms there is sure to be an affordable finance plan to suit your budget, come and talk to one of our retail specialists in-store to find out more.

Award Winning Show Site

There are many great reasons why we have won the Peter Geekie award for Retail Excellence for the fourth time in six years: Contemporary layout, huge selection of varied products on display, Largest number of filled and working models to demonstrate in our region, plus many more. Our virtual tour will be available soon, until then why not come down and experience our unique show site for yourself?

WHY CHOOSE OYSTER POOLS

We aim to exceed your expectations, while working within your budget. We look forward to meeting you and making you feel welcome.

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Our Experience

We have been in business on the same show site for over 40 years. Designing and constructing swimming pools and for the past 21 years installing thousands of Jacuzzi® hot tubs. Making us the longest established Jacuzzi® dealership in the UK, and the largest one within Wales and the west of England.

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Open 7 days a week!

We are open; 9 am – 5 pm Monday to Friday, and 10.30 am to 4.30 pm Saturday & Sunday. This commitment allows us to support our many existing customers and meet new customers every day of the week.

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A Family Business

We are a family firm, large enough to cope, but small enough to care. Our 40-year history stems from our hard work, commitment, continued support of customers, and their recommendations. We stand by our quality products and workmanship, so that you receive a great long-term experience.

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Award Winning Show Site

A warm welcome awaits you, with a massive selection of quality products; Inground swimming pool, Galaxy Pool Enclosure, Wooden Pool, three Swimspas, 20 Jacuzzi® Hot tubs, Cedar Barrel Sauna, Indoor Saunas. Pool & Hot tub Chemicals. Spares & Repairs.

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Fully Accredited

Our membership signifies our enduring commitment in our field and gives our customers the reassurance that they have chosen a company they can trust.

SPATA: Swimming Pool and Allied Trades Association

BISHTA: British & Irish Hot Tub Association

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A Great Customer Experience

A great customer experience doesn’t just happen…Its planned. Our dedicated team’s professional manner and down to earth advice will make you feel welcome. We will make sure you have the fantastic experience with the minimum fuss!

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