About Us

We are a family firm, large enough to cope, but small enough to care. We have been in business on the same show site for over 45 years. Our success stems from hard work, honesty, continued support of customers, and their recommendations. We stand by our quality products and workmanship, so you receive a great long term experience.

We aim to exceed your expectations, while working within your budget to earn your custom. With our continued support for many years to come!

We are here for you seven days week, and look forward to meeting you and making you feel welcome

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History of our family business

Oyster Pools & Leisure was founded by Barry McCabe in 1975 as a swimming pool construction company based at its current location at Raglan Garden Centre.

Through his leadership and hard work he grew the company over the next 25 years. During the 1990’ Barry’s partner Paula McCabe, and her son Gareth Coote joined the ever-expanding business. With Paula running the offices and Gareth helping his step-dad building pools. Gareth then moved from construction in to a management role tasked with growing the hot tub side of the business.

In 2002 after growing the hot tub section Gareth invested in Oyster becoming Sales Director. Over the next 20 years we continued to grow the business and develop the size of our showsite. Expanding into swimspas and Sauna’s and other wellness related products.

In August 2020, Barry & Paula sold Oyster Pools & Leisure to their son Gareth Coote. In this process Gareth refreshed the name of the company to Oyster Pools & Hot Tubs Ltd. He also brought his existing managers Robert Ralph & Kris Morgan into the business as shareholding directors.

Meet the Team

Gareth Coote
Managing Director

Robert Ralph
Commercial Director

Kris Morgan
Operations Director

Sarah Coote
Customer Care

Laurent Delauney
Supply Chain Manager

Sue Howlett
Bookkeeper – Accounts

Justin Clarkson
Installation & Construction Supervisor

Conor Hamer
Assistant Sales Manager

Phillip Melville
Engineer Team Leader

Simon Williams-Powell
Engineer

Jay Parish
Installer / Technician

Robert Taylor
Installer / Technician

Our Awards

Highlighting the cream of the crop, the annual British Pool & Hot Tub Awards hosted by S.P.A.T.A (Swimming Pool and Allied Trade Association) and B.I.S.H.T.A (British and Irish Spa and Hot Tub Association) spotlights companies striving for the best, working to trade association standards and an industry-recognised code of ethics, distinguishing themselves as high-calibre professionals within their field, and helping to raise standards for the industry Our governing bodies of pool and hot tub industries:


7 Time winner of
Peter Geekie Award For Retail Excellence

The awards highlight companies striving for the best, working to trade association standards and an industry-recognised code of ethics, distinguishing themselves as high-calibre professionals within their field, and helping to raise standards for the industry.

Before entries are submitted to the technical experts and specialist panel of judges from the pool and hot tub industry, they are reviewed for their technical merit to assess whether they meet industry standards as a minimum requirement. With 32 categories contested, this year’s winning and highly commended entries demonstrate the breadth of talent and commitment to quality and service in the industry.

SPATA/ BISHTA member Oyster Pools & Hot Tubs based in Raglan won the 2023 Peter Geekie Award for Retail Excellence Award from SPATA.

“We won the Peter Geekie award in 2008, 2011, 2012, 2016, 2019, 2022 and now in 2023 for the seventh time. We are ecstatic to have received this top national SPATA award. It’s a real team effort we can all be proud of.”

Gareth Coote, from Oyster Pools & Hot Tubs, said: “Oyster are a well-established family business, trading from the same show site for more than 45 years, designing and constructing swimming pools and installing thousands of hot tubs over the years.

“We are the longest-established Jacuzzi® dealership in the UK and the largest within Wales and the West of England. As a multi-award-winning company, we have been the proud recipient of many industry awards over the years.”