Sun & Soul:
Soul 500
Product Video click to watch
RRP | £4,999 |
Bluetooth Audio |
£350 |
Chemical Kit + O-Care worth £215 | FREE |
Delivery* Position & Training | £1,000 |
Cover Lifter & High Grip Steps | |
Package Price | £6,349 |
*Delivery excludes the cost of a crane or hiab if needed & electrical connection.
12 Months Buy Now Pay Later Example
£1,000 Deposit. Delivered. Pay Balance in 12 Months |
If not paid in 12 months 120 Monthly payments of £115.01 at 19.9% APR. TAP £14,801.20. Terms & Conditions apply.
Ask Us To Price Match |
Product Images click to view
Sun & Soul:
Soul 500
RRP | £4,999 |
Bluetooth Audio | £350 |
Chemical Kit + O-Care worth £215 | FREE |
Delivery* Position & Training | £1,000 |
Cover Lifter & High Grip Steps | |
Package Price | £6,349 |
*Delivery excludes the cost of a crane or hiab if needed & electrical connection.
12 Months Buy Now Pay Later Example
£1,000 Deposit. Delivered. Pay Balance in 12 Months |
If not paid in 12 months 120 Monthly payments of £115.01 at 19.9% APR. TAP £14,801.20. Terms & Conditions apply.
Ask Us To Price Match |
Quick Specification
Persons | 5 |
Lounger: | 1 |
Pump(s) | 2.5 HP x 1 + Circ. Pump |
Air Blower | 1 x 1000 w |
Jets: | 35 |
Dimensions | 200 x 200 x 84cm |
Power: | 13 amps |
Audio / Wifi | Optional |
Litres: | 1,097 |
Weight: Kg | Dry: 296 / Filled: 1,408 |
Key Features
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Energy Efficiency Options.
Sun & Soul® hot tubs are quality built and energy efficient. However, with the recent increase in energy costs, we can offer you an alternative heating solution to dramatically reduce your energy consumption |
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Standard:Efficient & Affordable |
Optional: £1,499Reduce Heating Costs by up to 60% |
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Electric Heater: 2.0kWRUNNING COST APPROX £2.48 / day*We forecast an average running cost of approximately £2.48 per day, which is an average over the 12 months of the year. Therefore, it will be lower in summer and higher in winter but average out across the year. Based on the in-line 2.0kW heater that comes as standard with this model. For more information on what the heating cost is based on, please scroll down to the bottom of this page. |
Air Source Heat Pump: 5kWRUNNING COST: APPROX: £0.98 / day*The standard electric spa water heater turns 2 kilowatts of electricity into 2 kilowatts of heat. The Air Source Heat Pump uses 2 kilowatts of electricity to capture 5 kilowatts of solar heat energy, giving you up to 3 kilowatts of heat for free! Overall heating costs will be significantly reduced by up to 60%. The heat pump can also refrigerate (Chill) your spa water if you want it to cool down quickly in hot weather. |
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What our package price includes:
CLOSED HIDDEN
FREE Site Visit - To check your delivery route and chosen location

Non-standard delivery: (Extra cost): If after our free site visit, we are unable to safely deliver the product by a standard method. Then we will provide and arrange quotations to hire machines or scaffolds to deliver the product.
Cranes: different sizes used to longer or shorter lifts starting from approx. £850+
Hiab / Machine lift: A lorry with a mechanical lifting arm can be hired to lift over walls etc into the garden. Approx.: £250+
Scaffold ramps: we can hire a scaffolding firm to erect a ramp/bridge up and over obstacles if the crane or Hiab is not applicable. Approx.: £350+
Delivery, Positioning & Training
Oyster Pools engineers will safely transport the hot tub from the roadside into its final location. Without the use of mechanical lifting equipment or scaffold ways. This can mean the customer removing gates, posts or fence panels to achieve access. However, this will be ascertained after the free site visit.
Once in position, filled and electrically connected by customers electrician. Our engineers will turn on and check it is all working as designed. They will then run through the operation of the hot tub explaining best practise, also how to change the water, clean the filters and answer your questions. They will test your hot tubs water and explain how to test and maintain the water using the included chemical starter kit. Leaving you with the manual and a laminated chemical guide. Priced within postcodes starting with NP, CF, LD, SA, BS, GL
We are then open 7 days a week should you require our help.
Chemical Kit, High Grip Steps & Cover Lifter
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FREE Chemical Starter Kit.Every hot tub we install comes with a full chemical starter kit of the chemicals you will need to sanitise and maintain your water balance. Once the product is in place, filled and ready to commission. We will train you in its correct care and provide a personalised maintenance guide, user manual and our top tips and advice. To ensure you are safe and confident in looking after your product going forward. We are then open 7 days a week to answer any questions or provide support |
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FREE Box of O-Care™You will receive a FREE box of O-Care with your new spa purchase O-Care removes & prevents sediment build-up and constantly cleans the Spa even at moments of low sanitiser levels. Hassle-free water maintenance using fewer chemicals. Just add once a week. |
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High Grip StepsOur durable synthetic steps deliver the best features beyond their price tag such as stylish design and strong construction.
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Cover LifterIt is recommended that two people remove your spa cover together. To avoid dragging, scratching or tearing the vinyl. A cover lifter is designed so one person can remove and apply the cover onto and off of your spa. It also protects the spa from the wear and tear of manual application and removal. This option requires a 45 cm gap where the cover folds off the spa and hangs behind it. |
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Bluetooth Audio & SmartLINK™ £350
Tech Pack & Sound System (Optional)
Stream your favourite music. Listen to your favourite podcasts. Control and monitor your spa remotely with the included SmartLINK™ WIFI module, built-in amplifier, subwoofer and waterproof speakers. (Requires the FREE SmartLINK™ app and Android or Apple device). Order before delivery and we will install it for the stated price
This system can be retrofitted after delivery, however, an engineer installation charge will be applied. £poa
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Pre-Delivery Guide VideoAre you considering purchasing a spa or have you just purchased one? This short video details how to check the access for your spa delivery. |
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FREE Pre-Delivery Site VisitWe offer a FREE pre-delivery site visit to check delivery access and advise the customer on the product's chosen location within the garden. We will also discuss the power requirements and position of any chosen accessories or gazebo etc. Please call us to arrange this 01291 690614, or we will email you a Pre-Delivery Guide if you submit the form and then contact you to discuss. |
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What Power Supply Will I Need?The Sun & Soul 500 is configured to be a 13 Amp “Plug ‘n Play” hot tub. It comes complete with a 3m cable and Plug. Therefore you require an outdoor waterproof 13-amp socket within 1 m of the hot tub that is RCD protected. If you prefer a hard-wired installation rather than plug-and-play. It can be re-configured to either a 13-amp or 20-amp supply. A hard-wired supply will be required by the customer's electrician to connect the hot tub to an RCD-protected standalone supply. Please contact us to discuss this option further. |
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Heating Details.
Based upon(as at July 2023) and subject to change:
- 34p / kW / h
- 4 water changes per year (every 3 months)
- 38°C water temperature all year round
- Cover on when not in use.
- Usage > Ave. 3 x 20-minute sessions per week
Individual energy consumption will vary depending on the water set temperature, actual consumer usage patterns, and actual environmental ambient conditions. The above is meant only as a guide
Finance Details:
Credit is subject to status and affordability. Terms and conditions apply. Oyster Pools & Hot Tubs Ltd, Raglan Garden Centre, Raglan, Usk. NP15 2BH. (FCA Register No 704291). Trading as Oyster Pools & Hot Tubs Ltd is a credit broker and not the lender and is authorised and regulated by the Financial Conduct Authority. Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC. Authorised and regulated by the Financial Conduct Authority.
Additional Information
Fully reclined loungerThe Sun & Soul 500 model features a fully reclined lounger. This allows for total body immersion for a full hydrotherapy experience. This allows for total body immersion for true relaxation. Along the recliner, strategically placed jets ensure important muscles are soothed enabling you to have the equivalent of a full body massage at home, whenever you want. |
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Individual jet controlsWe recognise that each person likes different pressures and speeds when it comes to a hot tub. To give you the most control over your experience, each seat has individual jet controls. This means you can set it to your own comfort level. |
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Foot jetsThe strategically placed foot jets on the Vortex Mercury makes tired feet a thing of the past. Feel those aches slip away as the jets massage and soothe achy feet. Perfect if you have been walking, playing with the kids or simply need that extra level of relaxation. |
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Multi-coloured LED lightingThe bright multi-coloured LEDs are perfect for setting the tone for your evening. Whether you are looking for calm and relaxation or having a party you simply pick the colour and enjoy it. |
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Shiatsu Massage SheetThis seat features jets precisely located to relieve tension on both sides of the spine, from top to bottom plus hip and hamstring massage air jets. |
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Corner Back Massage SeatsThere are 4 strategically positioned back massage pulsating jets in this corner seat You can control each jet for individual power control to personalise the massage every time. |
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High Density Locking Thermal Insulating CoverSun & Soul spas come complete with heat shrink-sealed high-density foam liner to prevent water ingress and extend the life of the cover. They are also fitted with 4 cabinet-mounted locks to secure the cover when no in use. |
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Long Life CabinetThe composite cabinets are not only beautiful but also sturdy and built to withstand the test of time. They are resistant to rot, mould and mildew. Easy to clean with a damp cloth with fresh water. |
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Ozone water clarifierA built-in PureZone CD Ozone Water Clarifier. This is one of the safest and most economical ways of cleaning the water as there a no harsh chemicals added to the water and the process doesn’t affect the taste, smell or Ph level of the water making it child safe. One of the biggest selling points of the Pure Zone filter cartridge is that it never needs cleaning, making maintenance simple and hassle-free. |
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Thermabond 4-layer shell constructionAt the heart of any quality, spa is a quality spa shell. After all, whilst pumps and other equipment can be replaced, the spas shell cannot. For this reason, Vortex Spas use a 4 layer, 8 step Thermabond lamination process not found in most spas. This process includes the curing of the shell in a temperature and humidity-controlled oven. This is absolutely vital if the shell of the spa is to last the lifetime of ownership. |
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Dual-layer insulationThe Sun & Soul dual-layer insulation covers both the outer cabinet and the shell. This is the most efficient way to insulate. It traps air and uses the same principles as those utilised by modern double-glazed windows. The dual-layer system keeps the heat from the pumps and plumbing, reduces noise and provides a warm layer between the water and the outside of the spa. The dual-layer insulation adds a higher level of heat retention than the other brand’s perimeter insulation. |
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Built To Last:Permaframe – is a timber-free design, produced using high-impact, injection moulded plastic. It is impervious to rot, mildew or vermin damage and designed to last indefinitely. Toughbase – is built strong enough to take the weight of the spa, water and people. It prevents vermin from getting inside the workings of your spa and is virtually indestructible to ensure years of trouble-free usage. Duraflex plumbing – specially designed for use in high-performance spas. Duraflex incorporates a coil of rigid PVC within its walls that allows the piping to flex but not kink. This ensures equal pressure to every jet whilst avoiding rigid right-angle joints that can reduce hydrotherapy pressure. |
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Specification
Sun & Soul: Soul 500
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Warranty
Warranty | Sun & Soul |
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Frame | 10 years |
Structural | 10 years |
Acrylic surface | 5 years |
Plumbing, heater, jets and equipment | 2 years |
Pump(s) | 2 years |
Cabinet | 1 year |
Labour/ call-out | 2 years |
WARRANTIES FOR OTHER COMPONENTS
The fuses, headrests, cabinet finish and filters are warranted to be free of defects in workmanship or materials for 30 days following delivery. The factory-installed o-zone water purification system is warranted against malfunction due to defects in workmanship or materials for one year from the original date of purchase. All stereo-related components (receiver, speakers, subwoofer, stereo media locker, power supply etc.) are warranted against malfunction due to defects in workmanship or materials for one year from the original date of delivery. |
GENUINE JACUZZI® PARTS & ACCESSORIES
Genuine Sun & SoulTM brand parts & accessories (Genuine Parts or Accessories) are built to our highest standards of quality, durability and performance, and they are designed to work with your spa to ensure optimal performance and function. This Warranty is void if we or our designated representative determine that the spa has been subjected to damage or failure due to the installation of parts and/or accessories that are not Genuine Parts or Accessories. |
WARRANTY LIMITATIONS
The product guarantee is only valid for products used in the United Kingdom and installed in a domestic environment. This Warranty is void where defects occur from:
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THIS WARRANTY DOES NOT AFFECT YOUR STATUTORY RIGHTS |
Jacuzzi® Spa and Bath Ltd. Jacuzzi® Group Head Office. 8 Turnberry Park Road, Gildersome, Morley, Leeds LS27 7LE |
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